Privacy is so important to all of us.
What is Personal Data?
Personal data is any information that represents an identifiable individual. This term can be used to describe many types of personal data, including customer information, employee information, and client information. This refers to the “identifiable component” of the protected personal data. Examples include names, email addresses, IP addresses and other contact details. It’s important to note that what constitutes personal data can vary from one jurisdiction to another based on specific laws.
What is Non-Personal Data?
Non-personal data refers to any information that hasn’t been associated with a particular individual. This can include information like websites visited, pages visited and so on. Because this type of data has been de-linked from the individual, there is no link back to the individual.
What is “Personally Identifiable Information?”
Personally identifiable information refers to any data that could be used to identify an individual or an individual’s clients, employees or colleagues. This type of information could include a person’s name, address or email address. It can also include info on the customer’s interests, habits or the way they live their lives.
Frequently Asked Questions
Q. When are you collecting information?
A. We collect information when you use our websites and apps and support services, including as further described below. Additionally, we may collect information from third party sources that we refer to or through which we facilitate data collection and use. This information may include personal information or general Internet usage activity that is stored on servers located in the United States, Europe, Asia or elsewhere. When you interact with us through social media, we may collect certain information from your social media profile.
Q. What kind of information do you collect?
Q. What does personal information mean?
A. Personal information is any information that identifies you or can be used to identify or contact you. It may include your name, phone number, email address, birth date, physical address, and other account credentials. We also may collect and store other personal information from third party sources that we refer to or through which we facilitate data collection.
Q. What does non-personal information mean?
A. Non-personal information is any information that does not identify you, such as anonymous User IDs, anonymous Device Identifiers (which may be derived from your IP address), Aggregated Data, or Aggregated and/or Anonymized Device Identifiers (AAIDIs). Aggregated Data is data that has been combined together with other information. We may also refer to this as “aggregated data.” Aggregated Data does not personally identify or contact you, but can tell us how our services are used (such as how many users are active on a given day), and may be shared to help us provide more personalized functionality.
Q. What gives you the right to collect my personal information?
A. We may collect your personal information in a number of ways with your consent. For example, you may give us your personal information when you use our websites and apps, or when you support services, to:
create and maintain an online account;
provide us with information requested on our websites, such as to make a purchase or to download a file;
enter a contest or sweepstakes; and/or
participate in the Forums.
Q. What will you do with my personal information?
Q. I’m not comfortable giving you my personal information. What can I do about it?
A. You have the right to request that we no longer contact you for marketing purposes, or provide us with your name and email address, if you wish. If you wish to opt out of our marketing and promotional messages, please contact us by going to the “Contact Us” page.
Q. What is a cookie?
A. A cookie is a piece of data stored on your computer’s hard drive containing information about you. Cookies are used to run certain features of our websites and apps, such as remembering that you have logged in or using parts of our services based on your preferences as collected from cookies. Cookies can also be used to deliver advertising messages, including on other sites or apps. Advertising companies we engage may place cookies on your computer in order to display advertisements that you may find relevant and helpful. If you wish to disable cookies in your browser, please refer to the instructions for your specific browser: Microsoft Internet Explorer; Mozilla Firefox; Google Chrome; Apple Safari.
A. Log data is information that we automatically collect from and about our services, such as IP addresses, login times, browser types, referring/exit URLs, operating system types and other usage information (“Log Data”). The Log Data helps us to diagnose problems with our servers or software, analyze trends and track usage of our services. For example, we may use IP addresses to diagnose problems with our server platforms or software.
Children Under the Age of 13
Our websites and apps are not intended for use by anyone under the age of 13. If we learn that we have collected information from a child under the age of 13, we will delete that information in accordance with legal requirements.
We are committed to protecting your privacy and personal information, and to ensuring that you have the information and tools you need to make informed decisions about your use of our services. The commitment we make is reflected in the policies, practices and controls we have in place to protect your personal information. You can be certain that we treat your personal information as confidential, safe, secure and non-disclosure.
The following principles form the foundation of our privacy commitments:
We provide clear descriptions of the data we collect (i.e. what the data is used for), and how we will use it (i.e. whether it will be sold, rented or provided to third parties). Purpose Limitation: We limit the use of your data to those purposes for which it was collected.
We limit the use of your data to those purposes for which it was collected. Data Integrity and Security: We ensure that we maintain secure systems, and do not share, sell or rent any data we hold about you.
We ensure that we maintain secure systems, and do not share, sell or rent any data we hold about you. Right to Access and Control: If your data is inaccurate or incomplete, we will correct the problem.
If your data is inaccurate or incomplete, we will correct the problem. Accuracy and Updating of Data: We keep accurate records of any personal information you provide to us, and keep it up-to-date.
We keep accurate records of any personal information you provide to us, and keep it up-to-date. Notification: We notify you when there are changes that may impact your privacy rights.
We notify you when there are changes that may impact your privacy rights. Openness: We ensure that you can learn more about our privacy practices and how to contact us to make a complaint.
For More Information
This document was last modified on July 28, 2022.